> ## Content Index > Fetch the complete content index at: https://blog.zolak.lt/llms.txt > Use this file to discover other available public pages before exploring further. # Kraken Monero questions scrapped: what changes for XMR users - URL: https://blog.zolak.lt/kraken-monero-questions-scrapped-what-changes-for-xmr-users/ - Published: 2026-10-25T18:26:38.000Z - Updated: 2026-10-25T18:26:38.000Z - Description: Kraken dropped its questions about what Monero buyers do with their coins. The caps and the EU ban stay. What it means for XMR users. - Author: ZOLAK - Tags: Crypto, Monero, #auto Kraken has withdrawn the emails it sent to Monero buyers asking for their employer, the source of their funds and what they planned to do with the coins after withdrawal. On 23 October co-CEO Arjun Sethi said "no rule required it" and that XMR stays listed. That is the whole Kraken Monero story in one line: the questionnaires are gone, but the withdrawal caps and the regional bans are not. ## What Kraken asked Monero buyers Some customers who bought XMR on Kraken and moved it to their own wallets got emails from Kraken Support. According to AMBCrypto and The Defiant, the emails asked for: - their employer and proof of income or bank statements; - the source of the money used to buy the coins; - the "rationale and purpose" of the transactions, meaning what they would do with the XMR once it left the exchange. Kraken did not say how many people got these emails or where they live. ## What Sethi said Late on Friday 23 October, Sethi posted on X that the requests "were wrong, unacceptable" and that no regulation required them. He said an employee had treated a young client with a lot of money as a red flag: "That is not a red flag. That is our customer and client." He drew one line that is worth remembering. "Where your money came from is a fair question. What you do with it after it leaves is not." Customers were told nothing more is required of them, and in his words: "xmr stays listed. buy it here, take it home." ## Kraken Monero limits: what did not change The apology is about the questions. The rest of Kraken's Monero policy stays in place: - **Withdrawal caps.** Where XMR is supported, individual withdrawals are capped at about $1,500 per rolling 30 days, and deposits at about $3,500\. AMBCrypto reports these caps have applied since August. - **Source-of-funds checks.** Kraken can still ask how you built your wealth or where a payment came from. Its information-request policy, updated on 1 October, says unanswered requests can pause trading and deposits, but not withdrawals. - **Regional bans.** According to The Defiant, Kraken's rules bar XMR deposits and trading for clients in the European Economic Area and the UK, and deposits, holding and trading in Canada and Australia. ## Monero on Kraken in the EU and Lithuania If you live in Lithuania, this story is mostly about someone else's account. Kraken stopped XMR trading and deposits for EEA clients on 31 October 2024 "due to regulatory changes". Clients could withdraw until 31 December 2024; whatever was left was converted to BTC and paid out by 6 January 2025. The direction in the EU points the same way. The EU Anti-Money Laundering Regulation (2024/1624) applies from July 2027 and stops crypto service providers from keeping accounts that use anonymity-enhancing coins. For Monero users here, an exchange account is already not the place to hold XMR, and by 2027 it will not be an option at all. ## What it means if you use Monero - **Take it home.** Sethi said it himself. Coins in your own wallet do not get questionnaires. Use an open-source wallet and keep your seed offline. - **Keep your paperwork.** A question about where your money came from is normal compliance anywhere in the EU. Keep records of your purchases; it makes the answer short. - **Read the caps before you buy.** With a $1,500 monthly withdrawal limit, buying more than you can withdraw means leaving coins on the exchange for months. - **Expect fewer on-ramps, not none.** Peer-to-peer trading and swaps remain, but read the rules in your country before using them. The fact that a co-CEO publicly called his own compliance team's emails wrong is unusual. It does not change the trend. It does show that "what you do with your coins after they leave" is a line exchanges can be pushed back from. At ZOLAK we take Bitcoin and Lightning at the [ZOLAK crypto bar](https://bar.zolak.lt/?ref=blog.zolak.lt). If you want to talk wallets and privacy over a drink, that is a good place to start. Another exchange decision with a deadline attached: [Binance Pool shutting down on 10 November](https://blog.zolak.lt/binance-pool-shuts-down-on-10-november-what-bitcoin-miners-must-do/). *Not financial advice.* ## Sources - [AMBCrypto: Kraken apologizes, scraps Monero withdrawal questions](https://ambcrypto.com/unacceptable-kraken-apologizes-scraps-monero-withdrawal-questions/?ref=blog.zolak.lt) - [The Defiant (via cryptonews.net): Kraken scraps Monero withdrawal questionnaires, keeps XMR listed](https://cryptonews.net/news/market/33643044/?ref=blog.zolak.lt) - [Bloomingbit / Blockchain Reporter: Kraken says requesting Monero investor data was wrong](https://en.bloomingbit.io/feed/news/122864?ref=blog.zolak.lt) - [Kraken Support: Monero (XMR) in Europe](https://support.kraken.com/articles/support-for-monero-xmr-in-europe?ref=blog.zolak.lt)